IT Services & Support

Technology Services provides direct IT support to both VCOE special education, court and community schools as well as a number of the small districts and charter schools throughout the county. This support includes some or all of the following services: 

 

  • Desktop, laptop, tablet and VDI specification, procurement, imaging, deployment and ongoing support 

  • Technical support for software and hardware issues 

  • Notification about virus, spyware, or other security issues 

  • Network setup and management including firewall, router, switch and WiFi 

  • Updating user account information (including resetting of passwords) 

  • Content filter management 

  • Web page design and development utilizing a content management system (CMS) solution

 

For further details on contract services please contact Dr. Julie Judd, CTO at jjudd@vcoe.org or Mitch Hsu, Director of Technology Systems at mhsu@vcoe.org