Program Policies
Academic Accommodations
If accommodations for disability are needed, a candidate is responsible for requesting academic accommodations from the Educator Support and Effectiveness (ESE) Program Director and for providing documentation of disability. VCOE strives to provide its customers with assistance to meet reasonable requests.
Academic Integrity
Candidates, mentors, coaches, and other participants in Educator Support and Effectiveness programs are expected to conduct themselves professionally, treat colleagues and VCOE staff with respect, maintain the confidentiality of sensitive information, and uphold the highest standards of academic integrity.
VCOE Educator Support and Effectiveness supports the appropriate and responsible use of artificial intelligence (AI) as a learning and productivity tool. AI may be used to assist with brainstorming, organization, editing, and resource development; however, participants are expected to disclose its substantive use and ensure that all submitted work reflects their own professional thinking, experiences, and reflective practice. AI should enhance, not replace, authentic learning and professional growth.
Misrepresentation, plagiarism, cheating, falsification of work, the inappropriate or undisclosed use of AI, and other forms of academic or professional misconduct are violations of VCOE program standards and may result in review by the Executive Director. Consequences may include resubmission of work, additional program requirements, removal from the program, and, when warranted, referral to the California Commission on Teacher Credentialing (CTC).
Code of Conduct
ESE credential program candidates are expected to behave in a professional manner and follow the ESE Professional Code of Conduct.
Children
ESE is unable to accommodate children at credential program orientations, trainings, conferences, and culminations; test preparation tutorials; or meetings held in the VCOE Conference and Educational Services Center. Upon request, ESE staff will provide nursing mothers with access to a lactation room in the Conference Center.
Equivalencies
Candidates who have completed program-related college or university coursework may be eligible for equivalencies that meet the program's standards-based competencies. Candidates who believe they might be eligible for equivalencies may contact the Credential Program Advisor at (805) 437-1320 or academicadvise@vcoe.org to make an appointment for an equivalency review and transcript evaluation. A fee will be charged for the review and evaluation. Granting of equivalencies may not change a candidate’s total credential program cost responsibility. Face-to-face and online course equivalencies are determined solely by ESE staff.
Extension, Leave of Absence, Withdrawal
While ESE credential programs are carefully designed to support candidates in completing program requirements by the Program Completion Date stated on the admission notice, unforeseen circumstances may interrupt participation and delay a candidate's program completion. Candidates with extenuating circumstances (see "Serious and Compelling Reasons") must contact the ESE Credential Program Advisor at academicadvise@vcoe.org or (805) 437-1320 to determine whether to request a program extension, leave of absence, or withdrawal. Approval of any such request is determined by the Program Director and is not guaranteed.
Incomplete Course Assignments
Candidates who do not complete all required course assignments by the specified due dates are assessed a late fee and given a specific late submission deadline. Candidates who do not complete the outstanding requirements by the late submission deadline are placed on a hold status in the program and their employer is notified. Candidates must schedule an appointment with the ESE Director for requirements to resume the program. (Withdrawal Policy)
Program Action Plans
If candidates are unable to complete program requirements in a timely manner and according to program expectations, the program director or coordinator will work with the candidate to make a plan for their success. They will share specific areas of concern with the candidate and seek additional information from the candidate. They will offer opportunities for the candidate to redo assignments or portions of the program as needed in order to meet performance expectations. An action plan may be created setting specific goals and a timeline in which the candidate can demonstrate improved performance and complete any missing or incomplete requirements. The written action plan may be shared with the candidate and their coach/mentor/field-based supervisor and, if needed, their employer’s human resources department. If a candidate’s performance does not meet the expectations of the action plan, the candidate may be withdrawn from the program. Candidates may appeal decisions using the established appeal process listed in this program handbook.
Grievance and Appeal Process
Ventura County Office of Education (VCOE) has secured a process for program candidates who wish to file a grievance or appeal regarding program policies, procedures, or requirements.
- Please submit your written appeal, including a description of the issue/grievance, and email it to academicadvise@vcoe.org.
- Once your written appeal is received, the Program Director will review it and interview you to clarify issues surrounding the grievance or appeal request.
- Based on the interview and other information, the Program Director will make a determination and respond in writing.
Program Hold
A candidate who has not completed semester/module requirements and/or not paid applicable program fees by the due date may not begin the next semester/module until coursework and fees are completed.
Withdrawal
A candidate may be withdrawn from a credential program for reasons such as the candidate’s failure to make timely progress or abide by the ESE Professional Code of Conduct, or failure to submit an appropriate leave of absence communication. The notice of withdrawal is initiated by the Program Director after attempts to work with the candidate have been unsuccessful. Reasons for the withdrawal and consequences for the candidate are clearly stated in the notice, and the candidate's employer is copied on the notice.
Reassignment of Mentor/Coach/Field-Based Supervisor
If the initial pairing of a mentor/coach/field-based supervisor and a candidate is not supporting the candidate’s ability to complete program requirements, or either party is dissatisfied with the pairing, clear procedures are established for reassignments.
- The candidate contacts the Program Director; the mentor contacts the District/LEA Coordinator.
- The Program Director conducts an interview with the candidate or mentor to clarify issues surrounding the reconsideration of the mentor assignment.
- Based on the interview, the Program Director proposes a remedy, that may involve facilitating a meeting between the candidate and the mentor to resolve presenting problems and/or working with the candidate’s employer to facilitate assigning a new mentor.
Serious and Compelling Reasons
Candidates who request an extension or leave of absence must have verifiable reasons for their requests. Approval of requests is not guaranteed.
Examples of serious and compelling extenuating circumstances that are not under a candidate’s control include, but are not limited to:
- Death of an immediate family member
- Major medical issue experienced by the candidate or an immediate family member
- Other extreme circumstances (considered on a case-by-case basis)
Examples of circumstances that are not considered extenuating or beyond a candidate's control:
- Being unaware of a deadline, procedure, or policy
- Experiencing scheduling conflicts with work and family commitments
- Having a heavy caseload
- Not knowing the date of a conference or face-to-face class or the opening/closing dates of an online course window
VCOE Uniform Complaint Procedure
Candidates who wish to file a complaint concerning a Ventura County Office of Education employee will follow the VCOE Uniform Complaint Procedure.